Front-line call answering
Every call is greeted instantly, qualified with natural conversation, and routed with the right priority.
Let AI answer your calls. Simple. Smart. Always on.
Never Miss a Call Again.
SmartCall AI answers, qualifies, and logs every customer call — 24/7. Built for busy businesses that can’t afford to miss opportunities.
Australian data residency
Privacy-first infrastructure and local accents.
Plug-and-play integrations
Connect to your CRM, calendar, or ticketing stack.
Live Call Feed
OnlineSarah, Coastal Plumbers
Emergency leak repair
High2 mins ago
Leon, Bold Build Co.
New residential quote
Medium9 mins ago
Melissa, Pure Gym
Membership enquiry
Low14 mins ago
Summaries sent to Slack, email & HubSpotInstant handovers
Why SmartCall AI
Built for fast-moving Australian teams
Empower your front line with AI that sounds human, follows your playbook, and keeps working while you are focused on the job.
Smart call summaries
Instant call logs drop into your inbox, CRM, or Slack so your team knows exactly what to do next.
Always-on availability
24/7 coverage even when you are on-site with clients, off the clock, or focused on the work that matters.
Trusted by Australian businesses
Your customers feel heard from the first ring.
From trades and professional services to health clinics and modern retailers, SmartCall AI delivers consistent conversations and reliable handovers.
Allied Health Practices
Premium Trades
Boutique Retail
Professional Services
How it works
Set it up once. SmartCall AI handles the rest.
Launch in days, not weeks. Our onboarding team helps you design the perfect script, triggers, and escalation paths so the AI sounds like a seasoned member of your staff.
1
Train SmartCall AI
Share your services, FAQs, and the questions you need to ask every caller. We tailor the experience to your brand voice.
2
Forward your calls
Redirect your existing number or set overflow rules. Calls reach SmartCall AI when you are unavailable.
3
Get qualified call reports
Receive structured summaries with caller intent, urgency, and next steps inside the tools you already use.
Real-time call intelligence
SmartCall AI listens, takes notes, and triages with context.
- Caller identity, intent, and urgency scored automatically.
- Smart follow-up prompts so your team never misses the next step.
- Secure storage with audit trails for compliance-ready operations.
“Call summary delivered to Slack · 12 sec ago”
Sarah confirmed emergency leak at 14 Bridge Rd. Logged job in ServiceM8 and assigned to plumbing crew.
Customer stories
The AI receptionist clients actually love
SmartCall AI blends human warmth with instant accuracy. Hear how Australian teams are winning back time without compromising on service.
“We capture every enquiry now, and the transcripts mean our team can prioritise hot leads before the competition.”
“Clients think they’re speaking to our own receptionist. It’s seamless, and we’ve booked 30% more appointments.”
Tailored solutions
Designed around the way your team handles calls.
We onboard SmartCall AI with your playbooks, escalation paths, and customer expectations. Whether you are managing overflow, after hours, or full-time coverage, we configure it with you.
- Dedicated onboarding sprint with sector-specific expertise.
- Integrations with the CRMs, inboxes, and tools you already use.
- Ongoing optimisation reviews as your business evolves.
Book a personalised walkthrough
Share your call volumes, critical workflows, and success metrics. We will map the ideal SmartCall AI configuration, timelines, and rollout plan with you.
- Discovery session to capture caller journeys
- Demo tailored to your industry and use cases
- Implementation roadmap with clear milestones
Prefer to talk now? (07) 4271 0707 (Mon–Fri, 8am–6pm AEST)
Ready when you are
Your new AI receptionist can be live by next week.
Choose a bundle, share your playbook, and let SmartCall AI handle the first impression every time the phone rings.